I just made my account for this post, also this is 2021, please stop using the forum for suggestion and utilize discord more. make a suggestion channel with vote system.
Back to the topic. Please fix your broken battle of continent queue. Stop queueing random group into a pre-made guild run. running into the same pre-made guild back to back in this mode, most people afked when they see a guild run on the opposite side, it is just painful to play. Don't let pvp die here like it did in CN server, you are slowly turning people away from pvp through this awful experience.
Either make it 3 or 5 people group only queue, or block a window for guild run only or if Zhulong is smart enough, optimize the queue so this 20 men pre-made group queue is not going against random pugs. When a mode starts to be a painful chores, either delete the mode or make it better.